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For complaints related to rural electricity, call 16899.

Pay your electricity bill regularly. You can pay your electricity bill without any additional cost from home through Rocket, bKash, Upaya, Sure-Cash, My-Cash, U-Cash, Robi-Cash, G-Pay (Grameenphone). The schedule of possible load shedding has been published. To deal with the energy crisis, follow the government instructions. Keep shops, shopping malls, markets, shopping malls, raw markets, etc. closed after 8 pm. Avoid using AC. If you absolutely have to use AC, keep the temperature at a minimum of 25 degrees Celsius. Keep motors, irons, ovens, irrigation pumps, laundries, welding machines/mechanical workshops, and easy bike charging off from midnight to 12 am. In case of emergency, contact the mobile number of the Palli Bidyut Samity's complaint center. Be economical in using electricity.
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Steps to get service
Electricity bill payment method through bKash
Bkash.pdf
Electricity bill payment method through Rocket
Rocket.pdf
Application for new meter
New.pdf