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For complaints related to rural electricity, call 16899.

Pay your electricity bill regularly. You can pay your electricity bill without any additional cost from home through Rocket, bKash, Upaya, Sure-Cash, My-Cash, U-Cash, Robi-Cash, G-Pay (Grameenphone). The schedule of possible load shedding has been published. To deal with the energy crisis, follow the government instructions. Keep shops, shopping malls, markets, shopping malls, raw markets, etc. closed after 8 pm. Avoid using AC. If you absolutely have to use AC, keep the temperature at a minimum of 25 degrees Celsius. Keep motors, irons, ovens, irrigation pumps, laundries, welding machines/mechanical workshops, and easy bike charging off from midnight to 12 am. In case of emergency, contact the mobile number of the Palli Bidyut Samity's complaint center. Be economical in using electricity.
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Recent activities

As 100% of the geographical area of this association has been electrified, ensuring uninterrupted and quality power supply;

Reducing system losses and providing quality power through new feeder division and installation of sub-stations;

Achieving a power supply capacity of 150 MW by the end of the financial year 2024-25 through system development;

Further increasing the financial capacity of the association by reducing system losses and increasing overall efficiency;

Maintaining arrears below 1.00 per month;

Becoming a partner in the country's economic development through 100% industrial electricity connections and uninterrupted power facilities.

Bringing all consumers under the pre-paid meter in phases.